Human Capital Development
Competency based Recruitment Process
The Human Resources (HR) function plays a crucial role in identifying, selecting, and
recruiting the right candidates for each specific job position within an organisation. Effective
recruitment ensures that new hires possess not only the right attitudes and behaviors but also the
technical knowledge and skills necessary to perform successfully in their roles.
However, in many organisations, HR departments often receive feedback from functional teams that newly
recruited employees are not meeting performance expectations. This gap typically arises because
insufficient emphasis is placed on evaluating job-specific technical/functional competencies during the
selection process. Instead, greater weight is often given to assessing behavioral attributes, analytical
ability, and decision-making skills.
To achieve optimal recruitment outcomes, organisations must adopt a skills-focused recruitment approach
that integrates competency-based assessments. This ensures that candidates are evaluated
holistically—considering both behavioral and technical competencies—thereby aligning recruitment
decisions with the actual requirements of each job role.